Knowledge Management is a key challenge for enterprises of any size : KM help to enhance corporate efficiency and productivity, enabling collaboration strategies based on shared knowledge and collective creativity.
Although decision makers understand the benefits of KM, the concept still encompass many complicated issues. Additionally, the return on investment from a KM deployment is not easy to assess.
KM Bible is based on an extensive implementation experience in a variety of large organization. Step by step, J-Y Prax shows us the benefits of the next generation KM, more ambitious and pragmatic than ever.
Praxs KM Bible draws first KM objectives and challenges : new management methods, change management, expert communities, KM project motivations& The second part encompasses all the operations required to a successful KM implementation : tools, technologies, HR related issues, project management methods.
Each chapter features theory, methodology and case studies.
This KM Bible is dedicated to each and every decision maker involved in enterprise development, including operations, project managers, researchers and students. It helps targeting knowledge related enterprise goals, and to succeed in Knowledge Management projects.
The knowledge society : an introduction
Global knowledge and competencies
Knowledge and know-how recollection method
Method for building a knowledge system model
Operation organization and new activities
KWC model : KM tools, choosing software platforms and tools
New training methods
KM Project management