Knowledge and competencies management has gain a tremendous strategic value for all enterprises and government organizations.
Knowledge Management leverage operational potential, enabling collaboration strategies which value corporate performance, innovation and collective thinking.
To achieve theses goals, it is required all decisions makers to be involved. It often means significant changes with corporate culture, operations and management methods, as well as at strategy and technology levels.
A knowledge management project brings up several questions such as :
Understanding the difference between information system and knowledge management system
What is knowledge ? How to take in account its main aspects, including creating knowledge, knowledge sharing, global knowledge environment, paths between formal and informal knowledge ?
Understanding the enterprise memory and how to capitalize on corporate know-how.
Facilitate corporate learning.
Corporate users’ communities and their role in knowledge exchange
Benefits of Knowledge Management both at enterprise and individual levels
Theses sessions enable attendees to understand Knowledge Management thru a detailed presentation of its four key aspects :
The business goal : including enterprise’s motivation to initiate a Knowledge Management project, benefits expected and strategic approach.
Operations : how project organizations, process oriented units, vertical communities and users group facilitate the exchange of knowledge within the enterprise.
Tools and methods : portfolio of knowledge collection and formalization methods.
Human factors : understanding corporate culture and how it helps or slows the establishment of collaboration environment.
Alternance d’apports théoriques et de méthodes pratiques ; présentation d’exemples concrets, examen des situations professionnelles des participants et travaux en sous-groupes. La langue de travail est le français ; néanmoins les conférenciers utiliseront des concepts anglo-saxons, parfois japonais, autant de fois que nécessaire. Ces concepts seront évidemment expliqués ou traduits.
Sessions alternate theory and practice-based methodologies, using real-life business cases, focus groups and collaboration work on attendees’ work environment. It is important to notice that the working language is French. However, learning contents refer often to English and Japanese business and management concepts, which are, however, fully explained and translated
Subscription to the 2nd class is subject to 1st class completion.
The second class day is dedicated to an overall insight on methodologies, tools, and project management. It specifically targets project managers, Internet and Intranet webmasters, documentation centers management and business intelligences specialists, as well as HR, IT and operational management.
Attendees to this class should understand basic IT concepts and have a field experience of competency knowledge or information management.