Knowledge Management
Knowledge Management
conseil en knowledge management Knowledge Management
Knowledge Management
Knowledge Management Knowledge Management
Actualités Knowledge Management
Knowledge Management Knowledge Management Knowledge Management
Knowledge Management Knowledge Management Knowledge Management Knowledge Management Knowledge Management Knowledge Management Knowledge Management

Contacter Polia - Knowledge ManagementContacter Polia - Knowledge Management
Knowledge Management
Knowledge Management Knowledge Management Knowledge Management

Katerine Mugford




Managing Consultant.

Professional experience

2002-03 : Managing consultant at Polia Consulting
2001-02 : Consultant at Exceliance Marketing and Communication
1999-01 : Various missions as project manager at Vodafone, including Extranets BtoB, E-commerce BtoC, call center.
1996-99 : Senior Internet Consultant at IBM EMEA, Lyonnaise des Eaux, Hermes
1989-95 : Project Manager at Canon France

Domains of competency summary

Design, implement and support IT based marketing and communication strategies, including :

- Development of corporate communications
- Intranet based Knowledge Management system design
- BtoB extranet portals development
- Consumer oriented E-commerce site development
- Call center development
- Sales Force Automation
- Internet based marketing strategy

references

COGEMA, FRANCE TELECOM, IBM, LYONNAISE DES EAUX, HERMES, ALCATEL, GENDARMERIE NATIONALE, SNCF, ELECTROLUX, PANASONIC, MATRA, SOCIETE GENERALE, MINISTERE DES AFFAIRES ETRANGERES, EDUCATION NATIONALE, BANQUES POPULAIRES, BOUYGUES

Education
-  ESCP-EAP/SUPELEC : MBC (Master of Business Consulting)
-  ACADEMY MySAP
-  Sup de Co Normandie : DESCAF

Working languages
French and English bilingual, easy Spanish.

Teaching activities
Part-time lecturer at French Institut des Sciences Politiques
(DESS level)



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